Companies that are global players often work around the clock. There are tight schedules for customer projects and the development of new products. Eplan supports these companies in achieving their goals with its new High Value Support. Companies can benefit from expanded support services, including worldwide 24-hour English-language support via telephone, responses in less than 2 hours, problem analysis via Remote Tool and personal customer care with a Technical Support Manager.
Eplan Engineering Center is becoming Eplan Engineering Configuration: the new name is being introduced with Version 2.4 and demonstrates that configuration is a core function of Eplan’s mechatronic engineering solutions. The launch at SPS IPC Drives will also introduce revised functionalities and the version number now matches that of the Eplan Platform.
At the SPS IPC Drives Eplan Experience will be launched: a new knowledge-driven international programme introduced by Eplan that aims to optimise engineering efficiency. By making engineering practices more efficient it will lead to specific and clear competitive advantages such as strategic innovation management through a high-performing IT environment; shorter time to market; optimal resource management; and greater international competitiveness.
More integration for electrical engineering and PLC programming
Transferring data from electrical engineering directly into PLC programming – this is now state-of-the-art technology with the integration of Eplan Electric P8 and GX Works2. Yet Mitsubishi Electric Europe and Eplan continue striving for more as partners in the e-F@ctory Alliance to further increase project quality and data consistency for users.