Companies that are global players often work around the clock. There are tight schedules for customer projects and the development of new products. Eplan supports these companies in achieving their goals with its new High Value Support. Companies can benefit from expanded support services, including worldwide 24-hour English-language support via telephone, responses in less than 2 hours, problem analysis via Remote Tool and personal customer care with a Technical Support Manager.
Eplan Engineering Center is becoming Eplan Engineering Configuration: the new name is being introduced with Version 2.4 and demonstrates that configuration is a core function of Eplan’s mechatronic engineering solutions. The launch at SPS IPC Drives will also introduce revised functionalities and the version number now matches that of the Eplan Platform.